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– To Russian Buyers: Buyers should fill your English Full Name in the Receiver, or you may not receive it because of post policy in your country.
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– Our commitment to the arrival time is 60 days(Brazil: 90 days). If you can not get the package within 60 days, or you want to know where the package is, please contact us directly, we will follow it for you.
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– If your item inside the parcel was broken or stolen obviously while you’re receiving. Dispute?? NO!!! It is not a good solution. Contact us and show us the photo or video about the problem you meet, we will try our best to help you solve it out.
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Please find in this official link: //activities.aliexpress.com/adcms/help-aliexpress-com/buyer_protection.php
About Return & Refund
Please find in this official link: //activities.aliexpress.com/adcms/help-aliexpress-com/Disputes_Refunds.php