We have own factory in China. Our shop policy is quality first.
We welcome each sincere customer, whether enquiring or purchasing!
The standard Suits size: (please choose the right size accoridng to your own Condition,which is very important for us.to make the suits for you.please note that these size is the clothes size)
Body size we need :
1. neck _cm Or Inches 2. Full Chest_cm or inches 3. Full Shoulder Width_cm Or Inches
4 .Wrist_cm Or inches 5 Becip_cm Or Inches 6. Arm length _ Or Inches
7 .Belly/Stomach_cm Or Inches 8 .Jacket length_cm Or Inches 9 .Waistband_cm Or Inches
10 .Hip/Seat_cm Or Inches 11. Thigh_cm Or Inches 12 .Trouser's Outseam_cm Or Inches
13. Height_cm Or inches 14 Weight_KG
1. When you buy products from foreign countries,sometimes you should clear customs and pay for tax for your item,please kindly note this.
2. And when you place the order,you can tell us your wedding date ( or event date), then we can recommend you some good Express, which can save your tax or pay less tax. For example, United Kingdom, Germany can choose DPD Express, Russia can choose EMS Express, thanks;
3. If you are from Brazil,please tell us your CPF number:_____,because when we send the dress to you, Express ask for your CPF number, thanks;
2. If you are from Russia,then you must leave your FULL NAME, thanks.
Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress.
If you are returning or exchanging dresses, clothing, or accessories, please make sure they are in their original condition – unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
Defective, Damaged or Misshipped Items
Defective, damaged or mis-shipped items are eligible for a full refund. When requesting your refund, please be ready to provide Customer Service with photographs clearly showing the problem with the items. If you believe your items were damaged during shipping, Customer Service will need photographs showing the damaged packaging as well as “Proof of Damage” documentation from your delivery carrier in order to process your refund.
Sizing or Fitting Issues
As all of our dresses and clothing is hand-sewn and custom-tailored, the finished gown may vary by approximately one (1) inch in either direction of the specified measurements. To ensure that your item will still fit you perfectly, our tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily.
Frequently Asked Questions:
– Questions 1:What's your advantage?
A:Excelelnt Quality,Good Service,Good Price.
– Questions 2:Can you custom make dress if i send you some pictures?
A:Yes,We had Owen Factory ,we can custom make dress according to your pictures.
-Questions 3: Can i custom size?
A:Yes,we can custom size for you freely.
– Questions 4:How long can i get my dress?
A:WHEN you place order ,we can asap finished your order within3-7 days,Then We can according to your order Express your choice Shipping to your hand By Fast DHL/UPS/FEDEX.The Other shipping ways need 15-60 working dyas ,when you choose shipping ways ,please consideration that time !
-Questions 5:What should i do if thers is something wrong with the dress?
A:Please tell us at the first time,we will try our best to help you to solve problem.If it's our mistake,we will be responsible for it.